| Shared Services Outsourcing(SS0) Cluster |
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| Shared Services: a model where common services are provided under a single, shared organization leveraging on economies of scale e.g. IT, call centre, software dev, data-centre consolidation |
| Outsourcing: results-oriented shared-service partnership with an external service provider e.g. business process outsourcing, IT Outsourcing
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| Global/regional in IT in sourcing and outsourcing models |
| Support Services Cluster |
| Institutions of Higher Learning(IHL), training & education services, including via digital means (not content-related)
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| Value-added system integration development |
| Training and education via digital means (not content-related) |
| Incubators: business incubators and technology incubators |
| Internet - Based Business Cluster |
| Businesses that utilise the worldwide web as its main platform of operation such as its marketing, web hosting and/or including e-commerce transactions
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| Application service providers; e-commerce service providers; web-based trading platforms
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| E-Government-based service providers |
